1. Acceptance of Terms
By accessing or using the website at thehomeenergysolutions.com or submitting an eligibility form, you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, please do not use our website or services.
These Terms constitute a legally binding agreement between you and CYC Holdings Ltd ("we," "us," or "our").
2. Description of Service
CYC Holdings Ltd provides a free solar energy eligibility assessment service for homeowners in Southern Illinois, with a particular focus on customers served by Ameren Illinois. Our service includes:
- Online eligibility screening via our web form
- Follow-up consultations to discuss your eligibility and options
- Referral to qualified local solar installation professionals where applicable
⚠️ Completing our eligibility form does not guarantee qualification for any solar programme. Final eligibility is subject to a full property assessment, credit approval, and programme availability.
3. SMS Communications and Consent
📱 SMS Terms — A2P Compliance Disclosure
By submitting your mobile phone number through our eligibility form and checking the consent box, you expressly consent to receive SMS text messages from CYC Holdings Ltd. The following terms govern all SMS communications:
- Sender: CYC Holdings Ltd (thehomeenergysolutions.com)
- Purpose: SMS messages are sent solely to follow up on your solar eligibility enquiry, confirm or reschedule callback appointments, and provide relevant programme information.
- Message frequency: Message frequency varies. You may receive up to 5 SMS messages per enquiry.
- Rates: Message and data rates may apply. Contact your mobile carrier for details.
- Opt-out: To stop receiving SMS messages at any time, reply with any of the following keywords: STOP, UNSUBSCRIBE, CANCEL, END, or QUIT. You will receive a single confirmation SMS confirming your opt-out. No further messages will be sent.
- Help: Reply HELP for assistance, or contact us at [email protected]
- Carrier liability: Carriers are not liable for delayed or undelivered messages.
- Data sharing: Your mobile number and SMS opt-in consent will not be shared with any third party for marketing purposes.
Consent to receive SMS messages is not a condition of purchase or use of any service. You may withdraw consent at any time by replying STOP to any SMS message.
4. Eligibility and Qualification
Our online screening tool provides an initial eligibility assessment only. It does not constitute a binding offer or guarantee of programme participation. Final qualification depends on:
- Verification of homeownership
- Physical property and roof assessment
- Credit approval by the relevant programme provider
- Availability of programme capacity in your area
- Confirmation that Ameren Illinois is your electricity provider
CYC Holdings Ltd is an independent referral service and is not affiliated with, endorsed by, or sponsored by Ameren Illinois or any utility company.
5. User Responsibilities
By using our website and services, you agree to:
- Provide accurate and truthful information in our eligibility form
- Be the owner of the property for which you are enquiring
- Be at least 18 years of age
- Not use our website for any unlawful purpose
- Not attempt to interfere with the operation of our website
6. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of CYC Holdings Ltd or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.
7. Disclaimer of Warranties
Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.
We make no representation that any homeowner will qualify for any solar programme, that any programme will result in cost savings, or that any installation will be completed within any particular timeframe.
8. Limitation of Liability
To the maximum extent permitted by applicable law, CYC Holdings Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, including but not limited to loss of profits, data, or goodwill.
Our total liability to you for any claim arising from these Terms or your use of our services shall not exceed the amount you have paid to us in the preceding 12 months (which, given our free service, shall be zero).
9. Indemnification
You agree to indemnify, defend, and hold harmless CYC Holdings Ltd and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of our website or services, your violation of these Terms, or your provision of inaccurate information.
10. Third-Party Links and Services
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of service of any third-party websites. Visiting third-party sites is at your own risk.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Illinois, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of Illinois.
12. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes your acceptance of the updated Terms. We will update the "Last updated" date at the top of this page when changes are made.
13. Contact Us
If you have questions about these Terms, please contact us:
- Email: [email protected]
- Website: thehomeenergysolutions.com
- Service area: Southern Illinois